Legal
Privacy Policy
Last updated: November 2026
ShelfAlert Solutions Corp. (“ShelfAlert”, “we”, “us”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information through shelfalert.ca, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect only the information you choose to give us when you contact us through our website or by email — for example your name, work email address, company, the type of organization you represent, and the content of your message.
Our website does not use advertising or tracking cookies. Our hosting provider may keep standard server logs (such as IP address, browser type and pages requested) for security and to keep the site running reliably.
How we use your information
- To respond to your enquiry and discuss pilots, partnerships or our products.
- To keep a record of our business communications.
- To meet legal and regulatory obligations.
We do not sell or rent personal information. We do not send marketing emails unless you have asked to receive them, and you can opt out at any time.
Sharing
We share personal information only with service providers that help us operate our website and email (for example, web hosting and form-processing providers), and only as needed for those services. These providers may store data outside Canada, in which case it may be subject to the laws of that jurisdiction.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it.
Product data
Data collected by ShelfAlert sensor tags and the ShelfAlert Cloud Dashboard concerns food products and supply-chain conditions. Its collection and use are governed by our written agreements with each business customer.
Your rights
You may ask to access or correct the personal information we hold about you, or withdraw your consent to its use, by contacting us at the address below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Contact
Privacy Officer, ShelfAlert Solutions Corp.
4789 Yonge St., Unit 911, Toronto, ON M2N 0G3, Canada
hello@shelfalert.ca